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Warranty Help

All of the products we sell are new and come with full Manufacturer's Warranty.

All Thule Products Should Be registered with Thule.Com.  Click Here to register your Thule Product.  Registering your Thule Product not only streamlines the Warranty Process, but it helps us maintain our 5 Star Dealer Status so we can provide our customers with superior customer support.

All Yakima Products Should Be registered with Yakima.Com.  Click Here to register your Yakima Product.  Registering your Yakima Product not only streamlines the Warranty Process, but it helps us maintain our customer record so that we can provide our customers with superior customer support.

Please call us at 866-925-2287 or Contact Us if you would like specific information about a particular product's warranty.

If you have a warranty problem, contact us and we will direct you in how to proceed in taking care of the issue.

Please be aware, the manufacturer must approve warranty issues.  It is not up to Cracks & Racks to decide if the problem with a product is a manufacturer defect.  Some warranty issues require us to either take pictures of the damaged part and/or perform a "Field Destroy" on the defected part to satisfy the warranty process.

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